5 Star Reviews

After every visit we send our customers a comment card to rate us in quality of pet's care, friendless of service, convenience and value. This is what they are telling us:

  • "Everyone was so nice. They were great when we called every day to check. It gave us peace of mind! Thanks to all!"
  • "Staff was courteous & accommodating. Front desk attendant even opened the door 10 minutes prior to your opening hour when she saw me waiting. This small gesture helped me catch my flight at Cleve-Hopkins! :)"
  • "Thank you so much for taking such good care of Lilley and Chester :). You guys are the best! P.S. The magnet and letter letter were so cute!"
  • "I loved the follow-up picture magnet. I was pleased in all aspects of this venture. Thanks!"
  • "Harriet seems like she enjoyed herself. The staff was very thourough and always knew who I was when I called for a report. Thank you!"
  • "Everyone was wonderful."
  • "I will be recommending you and plan on coming back. Thank you! Keep up excellent work!"
  • "A very good 1st experience here. We loved the magnet! :)"

Newspapers & Magazines

American Greetings Press Release: Manicures and Spas Pamper Today's Family Pets
When was the last time you went to a spa? Or had a pedicure or massage? If your name is Fluffy or Rover, it may have been last week. From pet spas to gourmet food, today’s pet owners are treating their furry friends like members of their family – sometimes even better.
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Cleveland Plain Dealer: Country Club of Kennels
A crystal chandelier sparkles in the entryway of the soon-to-be-opened hotel in Westlake. "Every fine hotel has a chandelier in the entry," said the proprietor, Dean Koester
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Plain Dealer Thankful Thursday
"I'm thankful for the owner of Inn to Pets Boarding Kennel in Westlake. Because of his generous donations of pet supplies - cages, houses, blankets, etc - I'm able to rescue and foster many needy animals, especially cats."
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Angie's List: Who You Gonna Call?
For many pet owners, deciding whether to board your animal or to hire someone who makes house calls can be as daunting as settling on child daycare or a babysitter.
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Morning Start Journal Living: INN to PETS
Since its opening in June 2000, Inn to Pets has become one of the areas more popular choices for overnight and extending boarding of cats and dogs.
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Inside Business Front Lines: Ruffing It
Dotty has just checked into her hotel room. She tests the bed, glances at the TV, and, like most guests here, promptly begins barking and scratching at the door. Dotty isn't an overindulgent rock star; she's a 60-pound Dalmatian, and her room is actually a luxury suite at Inn to Pets in Westlake.
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TV & Radio Coverage

As seen nationally on: FOX 8 News with Dick Goddard NBC Channel 3 with Del Donahue American Greetings Press Release

Broadcast locally on: WDOK Softrock 102 with Trapper Jack & Robin in the morning

Fanmail from Friends

Heartfelt thank you! Dean, the kindness you have shown to me, Sargie, and now Chey is truly overwhelming.

Marcia M.

Such a great place! They take such good care of my little man!!!

Abby M.

Everyone was so nice. They were great when we called every day to check on her. It gave us peace of mind!

Pat R.

I've boarded several dogs here. I boarded my mom's mini schnauzer when she had a heart attack and was in the hospital. I've also boarded foster dogs here when I had to go out of town. I really like it. They follow my directions for feeding very closely which is good because I have high standards and provide a high quality food.

Bonnie B.

We were very worried about our girl during her first stay but had no problems. The staff was wonderful!

Susan F.

Angies Award